I had Greg’s crew install a catch basin and install a backup sump pump. They did a great job and the crew were very professional. They put down drop cloths to protect the floors coming into our home. They installed the basin and connected the existing pump and installed the backup pump. They cleaned up after themselves and left the place spotless. (Andrew, Balley and Mark the crew)

Great workers, they were more than happy to explain the total process and what they find as job done. Happy to have a well done job to fix our house as builders don’t care.

From start to finish, the staff at Kinetic Basement made the process of purchasing and installation of a sump pump system seamless and painless. They were available for weekend appointments and ensured we understood how all equipment worked. This system is superior to those offered by other companies. Greg and Nicole were very pleasant to work with and the time they each spent with us was much appreciated. All staff we met were professional and knowledgeable. They left the basement in pristine condition and did an excellent job in the yard where they dug to install the drainage system. Overall, we are extremely pleased with their services and the peace of mind it provides.

We purchased our house about 8 years ago. It had been empty for two years prior to our purchase. Fortunately the basement was empty and the floor was dry however there was a musty smell. There was no sump pump but the walls were dry. I connected with Kinetic Basement Solutions and they came over to inspect the basement. Kinetic Basement found that since the house was empty for two years, the gutter system was in disrepair and water was up next to the house when it rained. They found that the water had leached into the cinder block foundation and was leaking into the basement’s french drain. They dug up the inside perimeter of the basement and replaced the french drain with a drainage system that connected to a sump pump that they installed. In addition they installed a moisture barrier on the walls of the basement and moved the gutter discharge away from the house. They also replaced the old basement windows with new double pane windows. RESULT’S They doubled the living space of our house because now the basement has no smell and is maintained at a lower humidity to prevent mold and mildew. Kinetic Basement has the DO IT RIGHT THE FIRST TIME attitude and is focused on CUSTOMER SATISFACTION!

The Kinetic team were a joy to work with. The team answered all questions and completed the project, with additional services, in the expected time frame. This included cleaning the entire basement. The office reached out and scheduled the additional services/providers required to complete the job. The finished basement looks great and we look forward to a water free basement. A special thank you goes out to the office staff who went above and beyond to keep us in the loop regarding the project. You would be hard pressed to find better customer service. Looking forward to their visit in the spring to complete another job!!!

Attempts to repair a basement conduit pipe leak by two other vendors failed. Kinetic did the job under budget, neatly, and to date has completely held up. I would recommend them to anyone.

This company was an absolute delight to work with. The phone correspondence with Nicole was absolutely exceptional. The absolute best customer service I’ve experienced. Greg came that very Friday evening, was very thorough in assessing our area of concern, and booked his team for repair of our crack in the foundation, that following Monday. The gentlemen that worked here on the repair were polite, respectful, courteous, organized, consistent. They cleaned up during and after work, and they explained everything before, during, then after the repair process. The product I received has a 25 year warranty and the work itself was very cost effective compared to other companies in the capital district. This company is VERY attentive to it’s customers and their needs. I recommend Kinetic Basement Solutions to ALL who are in need.

Everyone I had contact with was professional, courteous and knowledgeable. I am impressed with the work completed and would recommend you guys to everyone I know. Kudos!

I am extremely happy with both the service and completion of the work done by Greg and his crew. I had a very complicated sump pump job that required a number of visits for the job to be completed 100%.They were timely with their appointments, kept the basement very clean .and completed the job to my satisfaction. I would highly recommend the company.

Work was completed very quickly without any mess left behind

Greg’s initial response was very timely and his information was very clear and helpful regarding the sump pump. Greg’s team was very hard-working,efficient and courteous. They stayed on the job until it was finished. At that time, they did a superb clean-up. I highly recommend this company.

Imagine my surprise on Christmas day when, after 2 days of warm weather melting off 30” of fresh snow, discovering my sump pump wasn’t working! Visions of bailing water through the holiday weekend danced through my head. Sent an email to Kinetic Basement, fully expecting a Monday am response. But then, Christmas turned jolly again, when Kinetic called me Christmas night (!). What other business does THAT? The next day (Saturday), their tech replaced my pump and upgraded my Kinetic-installed French drain system (added 2nd backup pump and battery backup). Far exceeded my holiday weekend expectation! Kinetic has the best customer service!!

The crew from Kinetic did an amazing job. They were professional, courteous, & were overall great. The job results were amazing, look so clean & awesome!

Overall great service. Was able schedule the service and have it completed much faster than expected. It’s been a few months and the work still looks great.

Very pleased with the work as well as explanations of the carbon strapping process and its benefits. Recommend.