Comments: This company was an absolute delight to work with. The phone correspondence with Nicole was absolutely exceptional. The absolute best customer service I’ve experienced. Greg came that very Friday evening, was very thorough in assessing our area of concern, and booked his team for repair of our crack in the foundation, that following Monday. The gentlemen that worked here on the repair were polite, respectful, courteous, organized, consistent. They cleaned up during and after work, and they explained everything before, during, then after the repair process. The product I received has a 25 year warranty and the work itself was very cost effective compared to other companies in the capital district. This company is VERY attentive to it’s customers and their needs. I recommend Kinetic Basement Solutions to ALL who are in need.